LEGAL

Shipping Policy

Order requests support South African and United States delivery addresses. South African delivery is free from R500 and R99 below R500, subject to final confirmation. USA delivery and import charges are quoted separately before payment.

Timeframes

Delivery timing depends on the product availability, local or imported fulfilment and destination. We confirm the estimated timeframe before accepting live payment. Remote areas may take longer.

United States orders

Select USA to see estimated USD prices and submit an order request with a US delivery address. US availability, carrier and electrical compatibility, import charges and delivery dates must be confirmed before live payment. South African shipping rates do not apply to US orders. USD figures are estimates. The written quote confirms the amount and payment currency, including delivery and any applicable import charges.

Tracking and address accuracy

Tracking is sent where supported by the courier. Customers are responsible for providing a complete, accessible delivery address and contact number.